About us
We are a REAL Company! Not to be confused with "Just Internet" Companies – You can visit us if you like, phone us or order online 100% securely!
About Dunster House
Our friendly staff are waiting to deal with your queries and have experience in whatever garden items you require, so if you want to know anything about our log cabins, garden offices, sheds or summer houses, we are waiting to help.
Our standard of service is high and we strive to give our customers full satisfaction when they order from us. Our reputation as one of the leading log cabin companies in the UK has been earned and we intend to keep it this way.
Established in 1994, we at Dunster House is a family run business who all pride ourselves on running a fantastic and successful company. We have set the standards high and we work hard on a daily basis to maintain those standards.
We are also proud that we will not be beaten on price; value for money and quality for your money are as important to us as much as they are important to our customers. Our reliable services, including delivery, is something we continue to uphold every day.
As well log cabins and climbing frames we stock windows and doors, garages and car ports and even saunas, which make a superb luxurious addition to your home. At Dunster House, we stock all you could need for your outdoor living.
Aside from us being a thoroughly nice family run business first established back in 1994, Dunster House Ltd can boast some very attractive assets that keep our prices low and our customers coming back for more. With our own work force, vehicles and factory our company is never reliant on outside agents to uphold the standards we've set and with no middle man to exaggerate prices our name is synonymous with simply unbeatable value for money.
NEWS: In addition to our Bedford HQ and Factory in Flixborough, we have just opened a new Factory in Warminster!!! Please feel free to visit anytime, Monday to Friday 8.30am to 6.00pm to see the new display area of Log Cabins and Climbing Frames!
The addresses of our three Factory Show Sites are:
Dunster House HQ, Caxton Road, Bedford, Bedfordshire. MK41 0LF.
Dunster House, Second Avenue, Flixborough Industrial Estate, Flixborough, North Linc's. DN15 8SD.
Dunster House, 1 Stephens Way, Warminster Business Park, Bath Road, Warminster, BA12 8SR
We are Open:
Bedford HQ (Dunster House HQ, Caxton Road, Bedford, Bedfordshire. MK41 0LF)
- Monday to Friday: 8:30am – 8:00pm
- Saturday: 9:00am – 5:00pm
- Sunday: 10:00am – 5:00pm
- We are open most Bank Holidays from 9:00am to 5:00pm
- Monday to Friday: 8:30am – 6:00pm
- Saturday: 10:00am – 4:00pm
Warminster Factory (Dunster House, 1 Stephans Way, Warminster Business Park, Bath Road, Warminster, Wiltshire, BA12 8SR)
- Monday-Friday: 8:30am – 6:00pm
- Saturday: 10:00am – 4:00pm
Telephone us on: 01234 272445
The snap shot on the left is of the Dunster House team posing happily outside our Bedford factory, even if it was a bit of a chilly day. Of course our fluffy company mascot, Dunster the Bear, gets centre stage! The photo on the right shows one of the factories abroad.
We have a large display area at our factory in Bedford, at our factory in Flixborough, North Lincolnshire and a growing display area at our NEW factory in Warminster where you are welcome to come and view our products at your leisure.
We also manufacture and supply uPVC windows and doors. Take a look at our website www.windowsanddoors.co.uk where you can receive a price in seconds and buy windows and doors with our unique online ordering programme.
Filmed Tours of Our Show Sites:
Come and Visit Us!
Throughout the week we have people visiting us from all over the country, frequently many are driving 200+ miles to come and see us. We'd love to meet you and have the opportunity to show you just how good our products are. Click on the 'Play' icon in the above picture to take a filmed tour!
We look forward to seeing you!
Alex.
Our Vehicles
NEW VEHICLES!
We have added 9 new vehicles to our fleet to ensure you, our customers, have your products delivered as soon as possible and as safely as possible. Using our own growing fleet of delivery vehicles, we deliver our products throughout mainland England and Wales as well as most of Scotland. We cherish our fleet of brightly coloured vehicles like they might be our own children, which is why I felt compelled to give them names (and as you may well gather from most of these names I’m a bit of a Sci-Fi nut). We ensure that our vehicles are kept clean, sound and never want for so much as a new air freshener. All our vehicles are bought new or nearly new, serviced regularly and in the unlikely event that they do ever fire below capacity, our "fix it" reflexes waste no time getting them back to their expert best.
"Why do I care?" we hear you ask.
Well, by looking after our vans we know our vans will look after us and you. Old chestnuts like "Sorry pal, the van's broken down" are never justified and thanks to our vehicle vigilance Dunster House ensure such incidents are kept strictly to a blue-moon minimum.
Our Products
We design our own products uniquely in-house and our product range includes:
Meet Our Installation Team!
WE USE OUR OWN WORK FORCE AND NOT SUB CONTRACTORS.
Here is our sales office, where we have a friendly team who are always happy to help. Why not give us a call or come for a visit?
About Our Designing and Prototyping
At Dunster House Ltd. we design all our own products in-house. This is our technical department where we have a team dedicated to designing and prototyping our products.
The process starts with computer aided design where products are carefully planned and technical drawings are created. Here are examples of CAD drawings for two of the products in our extensive range.
We then physically prototype our products by building them ourselves at our factory, before allowing them to go on sale. We don’t just rely on computer aided design. Prototyping in this way allows us to fine tune the products so that they are already right when you purchase them and our customers don’t end up being the guinea pigs.
Take a look at our Product Prototype Gallery.
We give photographic representations of our products, not just 3D images, so that you can see what you are getting.
About Our Log Cabins
We have 5 factories abroad. Here is a picture of one of them.
And here’s another one of our factories. This one has been purpose built recently to cope with demand.
Here is part of the inside of our factories, showing the manufacturing processes for producing our Log Cabins. Now there are not many other companies who show you the manufacturing process, we can because we actually make our products and don't just buy them in. These factories manufacture products ONLY for Dunster House, using our own unique designs.
A close up of the manufacturing process. We invest heavily in new machinery and equipment to ensure the high quality of our products is maintained.
Here are some of our freshly made Log Cabin Kits.
We have the biggest range of Log Cabins available in the UK with plenty of options so you can easily find something to suit you and your requirements.
This is our packing line where all our products are carefully packaged for delivery. This is an important part of the process as great care is taken to prevent damaging the goods.
We carry huge stocks of our log cabins, which are constantly being replenished so that you don’t get “old stock”. We very rarely need to make to order – this way you know you’re not paying for something that doesn’t exist.
BUY DIRECT!
Our products are unique to our Company – the only place where you can buy a Dunster House Log Cabin is from Dunster House, the largest supplier of log cabins in the UK.
Log Cabins are typically made from 2 types of softwood – Redwood (Pine) or Whitewood (Spruce). We make our log cabins using whitewood as despite being more expensive it is considered to be more stable against warps and splits than redwood.
All our Log Cabin floor bearers are not only pressure treated, but are up to 4 times larger than the size of some competitors. This all but eliminates bounce in the floor and prevents the cabin rotting or becoming insect infested from the ground up. A cabin without large pressure treated floor bearers will suffer significantly more in the medium to long term.
Windows & Doors
We make our own windows and doors to ensure they are of a consistent standard. We manufacture, in our factory in Bedford, England, domestic quality double glazed, toughened glass, sealed units to European Standard EN1279. We don’t supply a lower standard “shed-spec” sealed unit in our cabins, meaning you won’t get condensation between the panes of glass.
About Our Climbing Frames
All wood used to make our climbing frames is PRESSURE TREATED to protect against rot and insect damage. Here are some photos of our Pressure Treating Plant where we pressure treat our own timber to ensure the quality of the process and the end result.
Dunster House Ltd. is a family run Company and as a family we own the factories abroad especially to manufacture and supply products solely to Dunster House. You CANNOT buy our products from anyone else and we DO NOT buy products from anyone else.
Our Dunster the Bear
Here’s me again, having a chat with Dunster the Bear, our fluffy Company mascot.
Our Fergus the Horse
This is our happy 16.3hh, 7 year old Irish Sports horse Fergus, enjoying one of our Tipperary Stables! Fergus loves digging holes in his field, just like a dog, keeping us busy filling them in!!! A fantastic jumper, he has just affiliated with the BSJA; well done Fergus! Perhaps a super stable does lead to a super horse after all!
Wildlife Reserve on our doorstep!
Okay, it's not exactly the Serengeti but we do have two little water voles living in a conservation area right next to our new factory in Warminster. As we are a non-toxic producing company, what better neighbour could they possibly wish for!
Dunster House Squirrels
These are our special Dunster House squirrels who we found wandering around in our display area, they looked so at home that we decided to adopt them and make them part of the Dunster House family. As you can see we built them a little Log Cabin, and made sure they had all the creature comforts they could ask for (an old rolled up T-shirt placed inside the cabin for bedding) And our mad minded, heart of gold Company Director decided to go on the internet and spend a crazy £45 purchasing food for them. You won’t find a happier pair of squirrels anywhere else.
The Cat
This is the cat, another one of Dunster House's furry friends. He's always popping over for a visit, he just loves having a look, and a run, around our display garden. We really hope he doesn't eat our squirrels (not that I'm even sure if cats do eat squirrels)!!!
