Testimonials: What Our Customers Think of Us
Don't just take our word for it, take a look at what our customers have to say …
Click here to view our Customer Photo Gallery.
"Great service!!!"
Mr Allen
"Just a short note to say how pleased I am with the Fort. It went together easily, all the bits were there and it looks great."
Mr Langrish
"When we moved into our house a few years ago, there were quite a few outbuildings that the house survey said were 'of zero structural value'. We therefore demolished these, since which time we have lived with the patchwork of cement bases that had been left behind. This summer we decided to do something about the situation, and to that end we looked around for a structure that could fill the space in an attractive way. After looking at a number of options, we settlled on the Tamar Grande log cabin from Dunster House. … When the kit arrived the guys started putting it together and 3 days later we had a log cabin to be proud of. The pieces fit together beautifully, and the instructions were clear and concise. … All in all, we are extremely pleased with the end result, and have recommended the Dunster House cabins to all of our acquaintances."
Mr McCormack
"I am delighted with the whole project and again thank you for your cooperation."
Mr Davis
"Most recently we were asked by a customer to supply and install a summer house to be used as a playhouse and gym. They required this to be fully fitted with plumbing, electrics, plastered walls, etc. We approached your company to supply the summer house and proceeded with the installation. The combination of the quality of your goods together with the works we supply has meant that our customer is thrilled with the outcome of his summer house and has subsequently recommended us to a friend and so we have another job recently started."
Michael
"Thank you very much for an excellent product and service."
Ms Jones
"We LOVE our cabin and have been recommending Dunster House left right and centre!!"
Mr Bright
"Kids have LOVED the climbing frame."
Ms Roberts
"Hi, photo attached of my log cabin. I've not finished the surrounding work yet but am happy for you to use the picture if you want. Am very happy with the cabin and with your service."
Ms Mapp
"We've added to the original gazebo kit. We are absolutely delighted with the finished gazebo and spend time in it regardless of the weather."
Ms Clarke-Berry
"Very pleased with the play equipment, the kids love it. Fantastic quality. Many thanks."
N Styles
"I attach a photograph of the log cabin recently purchased from Dunster House. My husband intends to use it as a workshop to resume his wood-working and furniture making hobby now that he is semi-retired. It fills a dark and virtually unusable area at the end of the garden and looks very attractive from the house. My two year old grandson refers to it as 'Grandad's House' since he spends a lot of time down there. The Hi-fi is set upto listen to Radio 5 and there is talk of installing a beer fridge, easy chairs and a wood burning stove for winter!"
Mrs Williams
"I am absolutely delighted with my cabin! It isn't quite finished inside, and we have yet to put a front doorstep. However, you'll see it is very pretty nestling at the foot of my town garden."
Ms Alferoff
"Here is a picture of our summerhouse, as you can see it has a slate roof and a weather vane. We call it the 'Shebeen' which is an Irish unlicenced drinking house and we ensure it lives up to its name! We are very happy with the product and service received from Dunster House, thank you."
Mr & Mrs Dillon
"We have a wonderful summerhouse and are happy to share it with others."
Mr Law
"Very pleased with the cabin."
Mr Armstrong
"We have had two log cabins from you over the past two years and are very impressed with them."
Mrs Cowton
"First let me say what a fantastic product I got from you, the cabin is first class and was so easy to erect. I started within an hr of delivery and within 4 hrs was up to roof height. Already the cabin has become the focal point of my garden and has already been used for a number of events. The cabin has been fitted out as a kind of Reggae bar, with a Jamaican theme which goes well with my tropical garden, we have named it Natty Dreads. I would just like to thank everyone at Dunster House for the first class service I received from ordering to finish."
Mr Flake
"I am very pleased with it!"
Mr Thwaites
"I have recently completed the building of my cabin which I bought from you. The cabin has worked out really well and I am delighted with the end result. I have enclosed some pictures which you might be interested to see. I got help in erecting the cabin from a neighbour. He is a professional carpenter and that was a great help. He enjoyed putting the kit together with me and was very complimentary about the quality of the components. Thank you again for a fine product."
Mr Whitmore
"Just thought you might like to see the finished result of our cabin!!! We are very pleased with the outcome."
Mrs Harrow
"The summerhouse went together like a dream, and I am more than happy with the service from Dunster."
Mr Murton
"I would like to thank you for a well made and quality product. I ordered a Carsare A a number of weeks ago and it is fantastic."
Mr Parrott
"Up and running. Very satisfied."
Mr Lever
"I received an Amazon climbing frame last week and just wanted to let you know how pleased I am with your product. It took me 3 hours to assemble by myself and now my children think it is absolutely fantastic. A good solid product with a great design that is value for money. (Note from Dunster House: Amazon Climbing Frame has now been replaced with the Monkey Challenge)."
Mr Gill
"We think it's great."
Mr Klaas
"Avon cabin now assembled, am very pleased with the quality and have spent many hours relaxing in it and am so pleased. Thank you"
Mrs Cooper
"Just bought a Chester Gazebo. It's the envy of all our neighbours and friends. It's brilliant, as was the service. Many thanks. (Note from Dunster House: Chester now replaced by Cashell Gazebo)."
Mr Wilson
"Your driver is a polite, prompt and hard working ambassador for your company."
Mr Jones
"Just like to say that we received a Tamar from you a month ago. The product now erected is fantastic value for money. Loads of admiration from friends etc, and probably back to you for an extension in the future. Thanks again."
Mr Innes
"Just a note to say how delighted we are with our Avon cabin. We started at 10am on Saturday and by 6.30 that evening were sitting in it eating our meal. In an era when customers expectations are seldom met, how refreshing it was to have them exceeded by your company."
Mr & Mrs Baxter
"It is a fantastic cabin!"
Mrs Watson
"I must thank you once more for the great shed which you gave to me for my allotment. It has been put up and I now look forward to many happy hours growing my own veg."
Mrs Lambert
"We are so pleased with our recent delivery and want to thank you for the speedy service … we never expected next day delivery. The attention of the driver was excellent. We will certainly recommend your products and services."
Mrs Carling
"I just wanted to say how pleased we are with our Rhine log cabin. Your service was excellent, there were no problems with construction such as missing or damaged parts, and we are delighted with the quality of the materials and the general finish. The firm who put it up for us were equally impressed."
Mr Mayne
"I would just like to thank you for the excellent service your sales team has provided me with, they were really friendly. Thank you."
Mrs Forkin
"Just a note to thank you for a fantastic cabin. We purchased the Severn. With help from the family we managed to get it virtually completed in a day … the whole thing looks superb and went without a hitch."
Mr Frampton
"I am writing to congratulate you on having a first rate sales team. … Even though I asked quite a number of questions, they patiently answered them all, were very cooperative and well informed about the products."
Mr Carr
"I would like to express my gratitude for the efficient, first rate service provided by Dunster House. People in Sales, Warehouse, Delivery and Customer Services have been enthusiastic, polite and knowledgeable about the products. All the purchase and supply activities took place as expected. Installing the Avon and Severn log cabins, which I purchased with roof shingles, has been very enjoyable and satisfying. The instructions supplied with the product were written in a clear and understandable language. The sequence of assembly ensured that the various parts of the cabin have been protected from damage, ensuring that the finished product is in very good condition throughout. My sincere thanks to all at Dunster House for providing a handsome addition to my home and garden."
Mr White
"I'm happy with the purchase and would recommend you to others."
Mr Doyle
"Thank you all for the supply of the Trent Workshop. It went up with ease, even fitting it all by myself, installing the shingles on the windiest wettest day you can imagine. It looks sweet. Delivery and driver's attitude excellent. I'll give you 100% and another order in Spring. Big Thanks!"
Mr Jackson
"I must congratulate you on a couple of areas, the first one being your two delivery men who were very helpful and worked away happily even in the rain. The second one is the ease of assembly. As a one man job it took four and a half days and everything slotted together as easily as lego. The instructions, although basic did the job very well. The overall feedback on our cabin is that we are very pleased and now look forward to getting plenty of use from it. Very many thanks"
Mr John
"Having just built one of your climbing frames & swing sets [for a friend] and being impressed by the overall standard of quality - I would like to know more about your products."
Mr Park
"We had a garden shelter delivered on Friday, which my husband built on Saturday. Just wanted to say how great it looks, completed with hanging baskets on the legs - the shelter, not my husband! It was a bit hard going with the roof, attaching the individual slats, but must say it was well worth the effort. Excellent value for money, great quality. Many thanks."
Mrs Martin
"Just a note to express my appreciation to you and those at Dunster House for supplying and delivering a Rhine log cabin to me. From start to finish you and your company could not have been more efficient and you all handled with ease and exactly as requested my needs for labelling and delivery. The log cabin components arrived at the prescribed address exactly as scheduled yesterday and it appears everything is in order. It has been a pleasure dealing with you and I will not hesitate to return to your company in the future or to recommend Dunster House to others.
With kind regards"
Mr Hawkins-Leth
"I recently purchased a Fort Rio climbing frame from yourselves and I just wanted to say, what a great product. It was far easier to assemble than I thought and the instructions and pieces were very clear. It's only been in place a week and I can't get the children off it! (Note from Dunster House: Fort Rio now replaced by MaxiFort Pioneer)."
Mr Dabill
"We are very happy with the cabin (which is up) the quality of which is excellent."
Ms Barber
"Thank you for the climbing frames, they are great and Charlie really loves it, can't get him off it! We have put a brass bell in his 'pirate ship' and I now have to make him a pirate flag to fly from the top … Henry has been on the slide (with a little help), he will love it even more when he gets older. Many thanks again."
Mr & Mrs Herdman
"Hi, I am writing to say a big thank you for your excellent service. After months of research, I ordered a 4×3 Avon 45mm log cabin and it was here within a week! The driver was very helpful and took time to ensure I was happy. The log cabin is excellent, good quality materials, installation guide is clear, enough spare materials, plenty of screws and it looks great once constructed! The log cabin is going to be my home office and it has already had lots of admirers. I would not hesitate to recommend your company and would be delighted to be a case study for marketing purposes. The log cabin I purchased represents excellent value for a high quality product with great service. So well done to everyone! Best wishes "
Mr Summon
"Just wanted to say how pleased we are with the Severn Log cabin you provided us with. Your service was excellent and we are thoroughly delighted with the finished product. Once again, Thanks."
Mr Le Tissier
"My log cabin was completed today and looks fabulous!I must congratulate Dunster House for their speed and efficiency. The two builders were exceptional. I cannot fault the high standard of workmanship and enthusiastic dedication they demonstrated in getting the job done. … You can rely on me for recommending Dunster House! Thank you very much from an extremely satisfied customer!"
Ms Dunne
"Your after sale service is excellent, and we are delighted with our new summerhouse."
Mr & Mrs Clarke
"Many thanks to the installation Manager who delivered a team at very short notice, with such a polite and generous approach. The Team were awesome; polite, skilled and worked incredibly hard. They left the site spotless. Thanks!"
Mr Owens
"Excellent workmen. A credit to your company."
Mr Large
"I recently bought and built a Rhine 4 45 log cabin and it is excellent."
Mr Hockton
"…very pleased with the cabin which was worth every penny."
Mr Gray
"I wanted to pass on my thanks for the superb service I received when I ordered a Fort Rio/Amazon Bridge climbing frame (Note from Dunster House: Now replaced by the MegaFort Goliath) from you in March. I called on the 27th March to order and wanted delivery for my son's 5th birthday on 4th April. You were extremely helpful and managed to pull the order together for delivery on my son's birthday. I was very impressed that you were able to do this in such short time, particurlarly as one of the parts was out of stock. We received delivery on the following Saturday at 8am and again received good, polite service from the delivery driver. The frame itself is fantastic. My son loves it and gets lots of admiration from his friends. Thanks again."
Ms Gretton
"…we have a cabin from you and we are delighted with it. It is brilliant. … I recommend you to anyone who asks."
Mr Moss
"I am very happy with my Log Cabin bought from you … I am delighted with it. well done."
Mr Wood
“Having taken delivery of our MiniFort on Friday, we have constructed it and are very pleased. … I think it offers great value for money and the ordering and delivery service were excellent.”
Mr Innes
"Just to say thank you for the prompt delivery today - the guys were very polite and efficient. I will definitely recommend you as a fast and efficient supplier. Thanks again!"
Mr Sollis
"I purchased one of your Tamar Grandes earlier this year to use as an office/music teaching and recording studio. I'm extremely pleased with your product."
Mr Archer
"After sucessfully building a 3m x 5m deck from your kit, I'd like to build another! … Many thanks and best regards."
Mr Fowles
"It looks great thank you. I enjoyed my labouring day it was great so if I can do it anyone can."
Ms Pond
"Thank you for delivering the Avon 3×4m log cabin materiel on 2 November; now that it is erected I would wish you to know that we were really pleased with the finished product."
Mr Argent
"Just a short note to say thank you for your efficient and professional service. Our order arrived promptly and we are very pleased with the products."
Mr & Mrs Mann
"I took delivery of a log cabin this week, it is nearly up. I would just like to say how pleased I am with it. Thanks."
Mr Cattermole
"What excellent service! Thanks very much indeed."
Mrs Macgregor
"We purchased a garden office building from Dunster House Ltd. just under twelve months ago … as a garden office room it has been a real success, my wife uses it as an art studio and our many visitors continually admire it."
Mr Sherman
"The order/delivery was received today Saturday June 26th for which I must congratulate you for speed of delivery."
Mr Sharman
"The cabin is nearly finished and looks great, I'm very pleased with it."
Ms McGlynn
"My cabin was delivered and erected this Monday. I am very pleased with it."
Mr Browning
"Thank you for the efficient delivery of our MiniFort & Monkey Bars triple swing, received successfully on Friday. I have spent the weekend assembling the products and we are very pleased with it, we're sure it will give many years of enjoyment to our children."
Mr Hook
"Just a short note to say how pleased I am with the log cabin I ordered. The delivery was prompt and your driver was very helpful. Once everything was laid out, erecting was fairly simple and very enjoyable to see the finished product. Once again, thankyou for your service and I will certainly recommend your company."
Mr Pickering
"Visited your company and got very good service and advice."
Mr Carrabine
"Thanks once again for an amazing quick response. … Fantastic service - already have the neighbours looking and asking where we sourced the cabin. This village has 5000 people in it and house prices are crazy, so all eyes are on our cabin."
Mr Sadler
"I'd like to pass on my thanks for the delivery I've just received. The driver was truly excellent and helped so much with the unloading of the parts. Even though he had a very long journey to find us in North Wales he was still full of enthusiasm and assisted my family with everything. A real asset to your company! I'm looking forward to building the workshop as it looks a good quality product. From what I've seen so far of Dunster House I would highly recommend you to all my friends. Many Thanks!"
Mr Griffith
"The basic structure of [cabin] has been built and wanted to say how happy I am with your product and would recommend it to all family and friends."
Mr North
"This piece of play equipment is the best investment we have ever made for our 3 boys now aged 9, 7 and 4."
Mrs Hughes
"Had a lot of fun at the weekend assembling our cabin."
Mr Needle
"The product is/has been excellent. … I must say how impressed we have been with your service, delivery (the driver was very polite) and the product. Our children are so pleased and love playing on the frame."
Mrs Baker
"We were extremely pleased with the quality and customer service we received last time, hence returning to you."
Mr & Mrs Luhman
"The driver who delivered the cabin was very good - it was not an easy delivery to make because access was not easy - he worked very hard."
Ms Leftly
"I'm very, very happy with the product, it far exceeds all my expectations with regards to quality, value, workmanship, delivery, etc. In fact it was so well made that I managed to construct the entire thing completely on my own. Once again, thanks a million for such a great and user-friendly product."
Mr Smith
"Thank you so much for your excellent service. My summerhouse is looking splendid in my garden. From a very satisfied customer."
Mr Green
"Your delivery driver was also a very helpful and pleasant chap which in most instances is a rarity these days."
Mr Ford
"Our office is now built and I am delighted with the product - It took 4 days hard work to build, but it has definitely been worth it - I'm finishing off with varnishing and protecting the wood. My neighbours are also impressed and one or two have asked for your website address! … I want to say a profound thank you to the delivery driver who was soaked to the skin - offloading in the pouring rain - but managed to remain cheerful, and to the office staff I have had contact with - all very helpful. You have an excellent product, and good support and sales staff - well done - from the frozen north."
Mr Stewart
"Just a short note to thank you all for your excellent service. After a thorough search I am thankful that I had finally chosen Dunster House to purchase my Log Cabin. Being an overseas client, there were a few extra challenges that needed to be tackled. … The Sales Dept left no stone unturned to make sure that all the transaction cruised smoothly from the initial order through to the delivery to our overseas transporters. It was a pleasure doing business with Dunster House. Keep it up and good luck!!"
Mr Tonna
"With reference to the Avon log cabin we purchased from you. We are very pleased with the cabin, it is used a lot."
Mr Orchard
"Hello just a note to say thanks for the cabin, it was easy to assemble and of good quality. Is it possible to buy one in France from you? My parents are interested but their house is in the Limousin region. (Note from Alex of Dunster House: We can only deliver to a Port in England, sorry). Thanks again."
Mr Mckenna
"Can I also say that I'm very pleased with the quality of your product and would recommend it to my friends."
Mr Santen
"We took delivery of our MaxiFort on Saturday and it looks fab!!"
Mrs Walsh
"An excellent job. The fitters were first class and paid great attention to detail."
Mr Gould
"Thank you very much. Just a note to say I am very pleased with my cabin and the excellent service I have received from yourselves. Thanks again."
Mr Reading
"I am very happy with the cabin, it is excellent quality and was easy to assemble."
Mr Smith
"Thanks very much for the wonderful log cabin. It was easy to build and is giving the family much enjoyment."
Mr Ward
"Many thanks for the cabin, it is now up and looks fantastic, very impressed with everything."
Mr Hector
"Thank you very much, we are very pleased with the building and all we need is the weather to use it."
Mr Burnett
"I must say that I am very satisfied with the log cabin I recently purchased, I would certainly have no hesitation in recommending your product to friends and family and would allow you to use my comments in any advertisements. I will in the near future take a photo of the cabin and forward it to you."
Mr Woolacott
"I am very happy with my log cabin, it is the envy of my friends as is the 'home gym' I have placed within it. I will look to forward on some photos when I can."
Mr Baker
"We are very pleased with our purchase."
Mr Brown
"Just a short email to say how pleased we are with our Fort Adventure and what a quality climbing frame it is."
Mr Simister
"Just a quick thanks for the work done on replacing the decking. The team you sent (like the others) were excellent. We have been very impressed by the quality and speed of the workmanship and this has made the finished product all the more satisfying. The building looks great and looks as though it belongs. I attach a picture taken this evening."
Mr Smit
"We have bought the MiniFort Discovery climbing frame from you - we bought and paid over the telephone a couple of weeks ago. Our climbing frame was delivered on Wednesday last week and I just wanted to say 'Thank you' for your speedy delivery service and a good quality item. Kids love it and are now spending much more time in our garden. Thank you again."
Ms Geary
"I'm just doing the finishing touches on my my lovely cabin! As soon as it's finished I will forward you some pics."
Ms Edgell
"Good job done"
Mr Holden
"Installers were excellent, hard working, quick and professional. They are a good credit to the company."
Mr & Mrs Moore
"Thank you. In closing this business I would like to pass my sincere thanks on to you and in particular to the two young guys that delivered my log cabin and to the two that erected it. All four men worked hard and diligently and were a pleasure to deal with. I have now begun to move my office into the log cabin. It is now carpeted and electrics plus broadband are all installed. 10 minutes with the heater in the morning and I am warm for most of the day. I think you have a great product."
Mr Hooper
"Excellent work, installers were professional and very polite. I would be very happy to recommend Dunster House to others. Thank you."
Mr & Mrs Watkin
"I would like to thank everyone at your company who provided such excellent support and customer service, at such a busy time of year. This was a birthday and xmas present for my 10 year old and a last minute order when we were let down by another company. Merry Christmas to you all and a BIG THANK YOU!"
Kim
"I would like to pass on my gratitude to the company. The goods ordered were all delivered safely, even though the weather conditions were icy. I also want to pass on my thanks to the driver who was most helpful and polite."
Mr Pearson
"Thank you for my cabin, which I received today. I especially want to thank the driver for his help, he was a good and helpful lad."
Mr Hopkinson
"I just wanted to say a big thank you for the excellent service we've received from you. From the moment we called to enquire about a log cabin, we knew your company knew its stuff. We were very impressed with the level of service from enquiry through ordering, paying, right to delivery. Even your delivery driver was helpful, knowledgeable, and passionate about your products. Our log cabin isn’t fully constructed yet, but we can already see the quality of materials and workmanship that has gone into the design. We are so excited about having our new music studio in the garden, and are very happy to have chosen Dunster house. We will be recommending you. Thanks again."
Mr & Mrs King
"Thank you for prompt reply. Would also like to say how much we appreciated the driver who was helpful and a good ambassador for the company, will recommend your service certainly."
Mr Freeman
"Good [installation] team! Fast, efficient, professional and friendly. Thanks"
Mr Coughlan
"Just wanted to offer some positive feedback. Your driver just delivered our decking. Just wanted to say how good he was. Professional, friendly and a credit to your business. Thank you for the rapid service and strong customer care."
Mr Cheek
"I had a delivery yesterday of a log cabin. The delivery was as promised. Very helpful driver."
Mr Leggett
"Excellent delivery service and unloading"
Mr Hambleton
"Thanks to driver for helpfulness."
Mr Phillips
"Drivers are very helpful and polite. Excellent service."
"Thank you very much - I hope you received my follow up message saying we HAD discovered the missing instructions in a clear plastic envelope stuck to the underside of one of the bundles of wood. So this is just to say that the 3 branches of the family all had great fun working together on the construction of the fort and swings - … the result is fantastic. The children love it already, and it is also good to look at, so thank you very much, Dunster House and your designers. One question - I am considering ordering a garden house of some kind next year - do you have some constructed and on show anywhere?" (Note from Dunster House: We have a large display area at our Bedford HQ and at our Flixborough Branch.)
Ms McCabe
"Your delivery driver was brilliant. He was very good."
Ms Webb
"Good job. Friendly workmen. Thank you."
Mr Posnett
"Thank you very much, we are delighted with our log cabin. Were thinking of moving in on a permenant basis, leave the kids to fend for themselves. Happy days!"
Mrs Ward
"Just to thank you for the prompt and efficient delivery of our new summerhouse on Saturday. Spent yesterday building it; it is now up and running. Impressed with your service, with the helpful driver who delivered and with the product itself. Very many thanks, and warmest congratulations!"
Mr Clare
"Excellent workers"
Mr Smith
"Delighted with the two guys - Nothing was a problem and very polite - Credit to Dunster House."
Mr Hutchinson
"Very good job!!"
Mr Curry
"Just thought you might want to know how impressed I am by the detail, quality and overall build qualities of your product. I'm amazed that everything was so easy to put together and assemble! Unfortunately it was just me doing it, but I managed to assemble everything and get it all done inside of 3 days. The instructions given were easy to follow and again just amazingly well thought through. Congratulations to whoever thought this up. Brilliant! Please fell free to use this as I would be more than happy to recommend!"
Mr Naylor
"Very helpful and hardworking."
Mr Gordon
"Your workers are clean and professional."
Mr Armstrong
"Very happy!"
Mrs Middleton
"This is to thank you for an excellent product. Greatly admired by neighbours and friends. The quality is outstanding and our sons found the build instructions easy to follow. Delivered on time and no missing parts. Spare bits appreciated. I certainly chose the best company to buy from. Not forgetting the friendly girls at Flixborough, where we went to view before purchasing. Very smooth operation."
Mr Gilding
"It's professionally built. We love it!"
Mr Reeves
"Good team of installers. Job well done!"
Mr Chase
"Very professional and friendly installers, efficient installation and a job well done."
Mr Goldstraw
"Just a quick note to say thank you very much for my recent decking supply. The product was great, a good price, and your staff friendly and efficient throughout the order process - I will be recommending you to friends and family. Just wish I had enough room in my garden for a summerhouse."
Ms Thornton
"I was very happy with your driver who delivered decking to me today. The driver was very helpful, very polite, he was brilliant."
Mr Christie
"Very good workers and nice boys, work very well together. Thoroughly recommend and we are very grateful."
Mrs Accorsini
"Excellent job! Great work!"
Mr Pestaille
"Installers were helpful, considerate and careful. They made the job easy, and were keen to do the best job possible"
Mr James
"Excellent job, good attitude from installation team. Would recommend team and company to others."
Mr Brook
"My wife and I are absolutely delighted with the cabin which we are making into a gym. Having just treated the cabin I am sure you will agree from the enclosed pictures that it looks quite stunning in our garden!"
Mr Fitch
"Last week your company delivered and installed my Modetro log cabin. I would like to say how pleased we are with this cabin and that your team who installed it were fantastic, very professional and understanding. They also worked very hard through a very wet day and then a very hot day. Please pass on my sincere thanks to them. Again, thank you, we are very pleased with your service."
Ms Baker
"A job well done!"
Mr Hogg
"Both the roofer and joiner have indicated that the quality of the summerhouse provided by Dunster House are of the highest quality they have worked with."
Mr Duckworth
"I would just like to thank all the staff at Dunster House, Bedford, for such a great service you all provide. My dad passed away and left me some money, he loved to play pool at his home with us and his grandchildren. When he left me the money it only seemed right to purchase a log cabin and turn it into a pool room for my boys. I had travelled around 1000 miles over three weeks looking for a cabin and found the best service right on my doorstep. From the first phone call to a late night viewing which was about 20 minutes before you shut, but I was never rushed, I had time to look around, the lady answered all my questions, and the quality of your products stood out well above the rest. As someone who runs a transport department, your driver who delivered my product was a credit to your company, from his first call to his helpful advice and friendly manner. I say again, well done to you all and many thanks."
Mr Thompson
"I am just writing in regard to the recent delivery of my Lantera 350, which arrived on a Sunday afternoon and was fully erected by Tuesday evening. I am very happy with the quality of your product, which is far superior to any local cabin supplier. The instructions were clear and simple to follow. If I could make a negative comment it would be that 5 tins of treatment were far too many, I only used 2. (Note from Dunster House: We provide enough treatment for 2 coats). I have some friends coming to check out the cabin and am confident they will become another customer. By the way the Polish driver was very pleasant and helpful."
Mr Brown
"I bought a Rhine 400 cabin from you and it's fantastic."
Mr Martin
"Earlier this year we ordered a log cabin from you that was delivered satisfactorily and carefully stored, awaiting groundwork on the garden. We have now completed the construction and I would like to complement you on the design and craftsmanship of the whole package. With some help from our 15 year old nephew, the cabin went together easily and looks beautiful after painting the exterior and varnishing the interior. Thank you for your help."
Mr McMasters
"We are really pleased with the quality of our log cabin. We assembled it ourselves in just over a day … and it really enhances our garden."
Mr & Mrs Newberry
"Avon 200 delivered … Very pleased with it and the way it went together. Many thanks."
Mr Jones
"Wow! Delivered on time, great value, easy to build, efficient people on the end of the phone, delivery driver spot on. Right from watching your crazy director on the video it has been a good experience to deal with Dunster House!"
Mr Myers
"I recently purchased a Lantera 350 Log Cabin from yourselves, which I may add I am very happy with the product, delivered in the morning and we had it erected by evening and completely watertight by the next day, very impressed with your service."
Mrs Manzie
"Thank you to ALL of your staff for being so pleasant and efficient in dealing with this small order. A pleasure to do business with you and a credit to ALL team members."
Mr Crowe
"The office is up and looks really GOOD."
Mr Ashbourne
"I have now completed the building of my new 5m x 5m Severn log cabin (with the help of a mate). It was delivered at about 10.30am on Wednesday and by 3.45pm it was up to roof height with the purlins fitted, I then spent 3 hours giving it a first coat treatment, because it looked as if it was going to rain heavily, then on Thursday the roof and floor were completed, we've now fitted the electrics and built my workbenches and my Classic Motorcycles now have a new home. The build quality is excellent, all the bits were there and it went together like a dream, it did throw us a bit though when we unknowingly fitted the two spare wall logs and wondered why the apexes wouldn't fit! I would also like to thank your driver who was excellent, he gave me a couple of tips on how to start the build and was very helpful, as were your office staff. All in all it was a very pleasant buying experience, which unfortunately seems to be a very rare thing in today's world. Many thanks."
Mr Kenny
"Thought I would send an email to give feedback on my recent purchase of a log cabin. The ordering and sales team were excellent and I was helped with my order. The delivery arrived on time and the driver was excellent and helpful as we spent several hours taking the timber off the wagon. He was a credit to your organisation and very helpful. I have not completed the build yet but so far the quality of the product appears excellent. Thanks so far."
Mr Thandi
"Many thanks - the cabin is superb."
Mr Limb
"Let me say how happy I am with my new log cabin which was put up in the back of my garden. Since I've had electricity and shutters put in I've been using the cabin as my new home office studio. … Since the log cabin has been put up I've been so pleased and proud of it that it's become a real show-room piece."
Mr Athanassiou
"Excellent work and very pleasant gentlemen"
Mr Long
"I would just like to thank everyone at Dunster House for the way you make it easy to view, buy, and for the way home DIYers can assemble the product. First class service and quality. Thank you again Dunster House for manufacturing and marketing a superb product and making the whole experience a pleasure from start to finish."
Mr Summers
"Delivery of the Log Cabin was made this morning and I MUST complement you for the helpfulness of your driver, and his politeness. It is so good to see such good customer service. Again, I thank you for your prompt delivery and excellent service."
Mr Collett
"Absolutely superb service, from purchase, awaiting delivery, and after sales. Cabin is excellebt value and very solid. Thank you."
Ms Durrant
"I am writing to provide very positive feedback having recently purchased a Severn 400 Cabin. Delivery was on time, driver/assistant were very helpful/constructive/efficient/polite. Assembling the cabin was straightforward, albeit hard work. I assembled it on my own, it went together easily … All parts were there with an allowance for spares. I am very pleased with the end product and would like to express my thanks to all the team from the person dealt with on the initial order through to delivery. You did everything you said that you would. I estimate that it took me approx 35 hours including the shingle roof and treating the outside."
Mr Forbes
"Really delighted with the final product, overall it has exceeded expectations in quality and build. Would recommend without hesitation."
Mr Mulley
"I recently bought the MaxiFort Frontier and would like to give you fantastic feedback - Excellent communication from ordering to arranging a delivery date and time. Fantastic product, specification exactly as the Internet describes and well worth the price, will definitely recommend to friends and family, my children love the climbing frame, just what we wanted so they can play together. Well Done Dunster House. Thank you for a great product."
Mrs Maloney
"We bought the MiniFort Discovery Monkey 2 in June 2007. It's been awesome but now we find ourselves heading back to NZ for good and taking this frame with us."
Mrs Gordon
"Hardworking team. Site left clean. Thank you."
Mr & Mrs Read
"Excellent installation team, very flexible."
Mr & Mrs Hall
"We have a Dunster House Climbing Frame (Fort Adventure, I think) which is excellent."
Mr Williams
"Loving my shed/log cabin/hutch!!!"
Mr Watkins
"I purchased a Rhine 3 log cabin 7m x 4m from you … (and I can confirm I was exceptionally happy with the quality of the product, it did meet my requirements exceptionally well)."
Mr North
"I bought a Rhine 45mm cabin 18 months ago and it is fantastic."
Mr Shaw
"I recently purchased one of your Rhine 4mtr x 4mtr log cabins to use as a woodworking shop at my home. Subsequent to my completing its erection I felt I had to write in praise of the whole Dunster buying experience. From my initial request for technical and sales information, through the purchasing process and on to delivery of materials … everything has done as they say "what it said on the tin". Having completed the erection of the cabin myself I can vouch for the quality and tolerances of your materials. I am an engineer by trade and certainly appreciated the benefit these tolerances afforded me in making the installation easy and providing a quality finished product. Prior to placing my order I did do price comparisons with many of your competitors and I believed that financially your cabin was a best buy. Being a sceptic by nature I had my fingers crossed that the price advantage would not be because in reality the offering was an inferior product. I now know it certainly was not. Thank you again and please feel free to use this unsolicited recommendation as suits you."
Mr Binch
"I would just like to say that my log cabin is now erected and that I have been most impressed by its quality, design and simplicity to erect. As an engineer, I appreciate good design and this cabin is attractive, functional and very substantial. It took three days for myself and a friend to build it and we appreciated the attention to detail, including the spare timbers in case of damage (I presume). The whole purchase and build experience has exceeded expectations - we are very satisfied customers."
Mr Story
"Thank you and may I take this opportunity to praise the installation team who were polite, tidy and did a thoroughly professional job. Many thanks."
Mrs Halle-Smith
"The sales staff and delivery driver provided friendly, polite and excellent customer service making the purchase a smooth transaction. The cabin was delivered on the specified date … the driver even having a sense of humour in the pouring rain! The cabin itself far exceeded my expectations in its overall construction and ease of build. It is quite simply, excellent value for money when compared to those sold in local garden centres and large DIY chains and I would have no hesitation in recommending this product."
Mr Sambourne
"Thank you in advance. My log cabin is quite outstanding and it has been admired by all who have seen it. I have recommended your company to several potential buyers and your prompt response is yet another reason for choosing your company."
Mr Usher
"I am delighted with my recent purchase of a Lantera 350 log cabin. It has now been erected and looks great."
Mr Clark
"Excellent Installers"
Mr Crosskey



































